OUR BUSINESS
Through our robust administration platforms we to deliver cost-effective and seamless customer service to our clients.
Our business is the people, their needs and how they prefer to interact with us. How we attract potential clients and secure business is through emotional appeal to the different target groups such as employer groups and Members, by bringing meaning to the journey of decision making.
-
WHY decision to contract EPIA as a service provider is made or not made.
-
HOW the decision to contract EPIA is made or not made.
-
WHEN the decision is made or not and for which point in time .
What We Offer?
-
We provide Pension administration to Namibia Building Workers Pension Fund (NBWPF)
-
We provide Pension administration to other standalone Pension Funds
-
We are planning to offer Umbrella Fund (Provident & Pension) benefits to employers – roll out during 2024
Our clients are:
-
Private Companies
-
State-Owned Enterprises
-
Banks
-
Non-Profit Organizations
-
Other Entities
Our services are:
-
Retirement Fund Administration
-
Beneficiary Fund Administration
-
Preservation Fund Administration
-
Pensioners Administration
-
Administration of Living Annuities
-
Investment Administration, Monitoring and Reporting for Member Choice Arrangements
-
Housing Loan Administration
-
Medical Services
Fundworx Member Administration System: Is a member or investor centric system that is tailored for an environment where one has either members or investors with investments in various underlying portfolios with a number of possible rules attached. It’s functions are:
-
Adding and updating new entrants and membership records;
-
Store and modify all documents pertaining to a member, employer or fund from within a single system; and
-
Processing reversals of new entrants, exits and batches (if required) . Add or modify reports automatically. Develop customized reports and issue automatically in multiple formats using email, fax or print to a range of output devices.
OUR BACK OFFICE
CORPORTATE SOCIAL INVESTMENT
We are passionate about youth economic empowerment through targeted financial inclusion and financial literacy programs – leading to eradicating youth unemployment and teaching young people financial literacy skills to help them achieve their goals.
Our corporate social investment projects aim to enable the life aspirations and sustainable earning potential of disadvantaged young people in Namibia through access income-generating opportunities, job placement and entrepreneurship programs.
Our focus now is to help young people from Namibia University of Technology and Sciences (NUST) and University of Namibia (UNAM) to enter into a pension administration market. We are in contact with UNAM and NUST to give us two students to bring them on board to be trained in to pension administration